We have a very limited window of time (about 30 minutes) to make any changes after an order has been placed. Our small team works hard to get to our customer messages quickly, but we are not always able to make these changes after orders are placed. For more information, please refer to our cancellation policy.

Returns are accepted within 14 days of receiving your order.

• Customers are responsible for return shipping costs.
• Exchanges are not available. If you need a different size or design, please return the item for a refund or store credit and place a new order.
• Items must be unused, unwashed, and in original condition, with all packaging intact.
• To initiate a return, please login to our return portal and begin the self-return process.

For more information, please refer to our return policy.

If you purchased the optional Rose Shipping Protection during checkout, we are happy to help resolve these problems. Simply email us at hell@thelittleroseshop.com with your order number.

If you did not purchase the shipping protection, we are unable to replace lost orders or items that arrived damaged during transit. We highly recommend filing a claim directly with USPS for lost or damaged items. You can start the process on their website: https://www.usps.com/help/missing-mail.htm, or by visiting your local post office with your tracking information.

The Little Rose Shop partners with production and fulfillment centers for various products. Some items are ready to ship (within 1-3 days of ordering). Other items (minky blankets, mugs, and shirts) are made to order and require up to 10 days of processing time prior to shipping. Please view individual listings for information on turnaround time.

Unfortunately, we do not ship internationally at this time.

We love to run sales for holidays and/or Liturgical seasons! Be sure to sign up for our email list if you want to be in the know for all sales!

Usually, yes - but not always with the same design! Be sure to check the product listing for a waitlist you can join!

Please see this page for more information about donations.